Privacy Policy

Privacy Policy for EPI AID

Effective Date: October 2, 2024

Introduction

Welcome to TechBeez - EPI AID ("we," "our," "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our app designed to assist users with epilepsy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Information that can identify you personally, such as your name, email address, phone number, and date of birth.
  • Authentication Information: Your password, which is securely stored and never shared.
  • Demographic Information: Including gender (male, female).
  • Location Information: Including current location to disclose nearby pharmacies & hospitals.
  • Health Information: Information related to your epilepsy, including seizure frequency, triggers, medications, and any other relevant health details you choose to share.
  • Device Information: Information about the device you use to access the app, such as device ID, device token, and timezone ID.
  • Usage Data: Information about how you use the app, including your interaction with features, the duration of use, and any errors encountered.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain the app and its features.
  • To authenticate and verify your account.
  • To track your epilepsy-related issues and provide personalized recommendations.
  • To improve our app and enhance user experience.
  • To communicate with you about updates, news, and other information related to the app.
  • To analyze usage trends and gather insights to improve our services.
  • To enforce our Terms and Conditions and other policies.
  • To comply with legal obligations and protect our rights.

3. Disclosure of Your Information

We may share your information in the following situations:

  • With Service Providers: We may employ third-party companies and individuals to facilitate our app ("Service Providers"), provide the app on our behalf, perform app-related services, or assist us in analyzing how our app is used.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

4. Third-Party Services

Our app may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites and services.

Additionally, we may use third-party analytics services to help us understand how our app is used. These services may collect information sent by your device as part of their services.

5. Security of Your Information

The security of your personal information is important to us. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These measures include:

  • Encryption: We use SSL encryption to protect your data during transmission.
  • Access Controls: Access to your personal information is restricted to authorized personnel only.
  • Regular Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities.
  • Data Minimization: We collect only the information necessary to provide our services.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Our data retention policies are designed to:

  • Ensure compliance with legal obligations.
  • Resolve disputes and enforce our agreements.
  • Maintain the security and integrity of our services.

When we no longer need your personal information, we securely delete or anonymize it.

7. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: You can request access to your personal information.
  • Correction: You can request correction of inaccurate or incomplete information.
  • Deletion: You can request deletion of your personal information.
  • Objection: You can object to the processing of your personal information.
  • Restriction: You can request restriction of processing your personal information.
  • Data Portability: You can request the transfer of your personal information to another party.
  • Withdraw Consent: You can withdraw your consent at any time where we rely on consent to process your personal information.

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

EPI AID is not intended for use by individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate actions.

9. International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

EPI AID will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Thank you for choosing EPI AID. We are here to support you on your journey.